Reach VIB level and enjoy your experience!
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Multi-theme Experience: Wellness and Adventure
FOR 1 PERSON
A wide range of activities that combine relaxation, adventure, and well-being. -
Gastronomic Experience
FOR 1 OR 2 PEOPLE
Delicious culinary tastings: dinners, tapas, and wine tastings. -
Multi-theme Experience: Wellness and Gastronomy
FOR 2 PEOPLE
Relaxation treatments, romantic dinners, and wine tastings at the finest wineries.
What they usually ask us
What is be club?
Be club is the name of ourfidelazation program. By being part of our community, you can accumulate points, calledbe coins, andturn them into discountsto apply them to your orders.
As you accumulate be coins (either through your purchases or by performing different specific actions), you will level up, unlocking great prizes and incredible experiences, in addition to having access to events, launches and exclusive offers.
Discover all the advantages of joining be club,here.
How do I join be club?
Joining be club is quick and has a reward: create your accounthereand immediately accumulate your first200 be coins (€2)that will turn you intoexplorer(first level of five, in our program).
From here, your adventure begins. You can earn be coins with each purchase and specific actions. As you accumulate be coins, you will level up, unlocking great prizes and incredible experiences, as well as having access to events, launches and exclusive offers.
Discover all the advantages of joining be club,here.
Is it free to join be club?
Yes. It's completely free! There are no membership fees or hidden costs. It's our way of thanking you for being a true #belever.
What are be coins?
Thebe coinsare thepointswho is going to winbe club, our loyalty program.
You can earn be coins: by making purchases in our online store (you will get 1 be coin for €1 spent) or by taking quick actions, such as: following us on Instagram, subscribing to our Newsletter, leaving us your opinion regarding a product you have purchased, inviting to a friend and get them to buy with your referral code (you can find this in your customer area, in the 'My be coins' section), etc.
Remember that obtaining your be coins multiplies as you level up. You start at the Explorer level, earning 1 be coin per €1 spent, but at the next level, Expert, you will earn 2 be coins per €1 spent, and so on.
How can I earn be coins?
You can winbe coinsin several ways (some are constant and others can only be done once):
- For creating an account.
- For making a purchase.
- For your birthday (we celebrate your birthday with you!).
- For following us on Instagram.
- For leaving a product review.
- For subscribing and receiving news.
- For bringing a new #belever to be club.
How many morebe coinsThe more you win, the better your health level will be, which will translate into better rewards and benefits. More is not better, better is better.
Where can I see how many be coins I have and what health level I am at?
In your customer account, in the 'My be coins' section, you will be able to see yourcurrent balance of be coinsin a yellow box, as well as thelevelwhich is within our be club loyalty program.
Log in to your account by clickinghere.
How do I convert my be coins into discount codes to apply to my purchases?
First of all, log in to your client area by clickinghereto find out how many be coins you have available.
Go to the “My be coins” tab, where your be coins balance will be shown in a yellow box. If you have enough be coins to convert them into discount codes, click on “Use your be coins”.
Automatically, a widget will open where thosevouchers availablethat you can use, depending on the amount of be coins you have accumulated. Click on “Wear” on the voucher you want to use on your next purchase. You will see adiscount codewhich is the one who will have toapply at checkout.
You must take into account thatYou can use your be coins when you buy any product,comboeitherEcoPack, and with therecurring purchases.Discount codes for be coins cannot be combined with other affiliate discount codes. For this reason, if you have one or more discount codes and you don't know which one is best for you, don't worry, if in doubt, you can enter both discount codes, and the system will apply the one that gives you the best conditions.
If you have any questions during the process, do not hesitate to contact our customer service department at hola@belevels.com.
Can be coins be combined with other discounts?
The be coinscannot be combined with other affiliate discount codes.
Nevertheless,yes you can use your be coinswhen you buy anyproduct,comboeitherEcopack, and with therecurring purchases.
If you have one or more discount codes and you don't know which one is best for you, don't worry, if in doubt, you can enter both discount codes, and the system will apply the one that gives you the best conditions.
If you have any questions or concerns, do not hesitate to contact our customer service department at hola@belevels.com.
Do my be coins expire?
The be coins you win have an expiration of1 year. In your customer account, you will be able to see the exact expiration date of your be coins.
Sign inhere, on the be club page, and check your current be coins balance, as well as yourDate of Expiry.
What happens to my be coins if I return an order?
If you make a return, the be coins you have earned for that purchase will be deducted from your account.
What are the 5 levels in be club?
Within our loyalty program, you will find5 levels.
When you create an account in be club, you will start beingexplorerand you will have 4 levels ahead:Expert (1000 be coins),Expert Plus (1500 be coins),Master (2000 be coins)andVIB (5000 be coins), very important to be. As you accumulate be coins, you will level up, unlocking better rewards.
You must keep in mind that your earned be coinsare always registeredin our program even if you spend them later. Always start from your total amount of be coins earned to go up to the next level.
How do you level up? Is it possible to downgrade?
To level up, you must accumulate be coins. You can earn be coins with each purchase and through specific actions. Only in levelsExpert PlusandMasterhas the fast pass: the opportunity toGo directly to the next level if you send us your video testimonialwith your experience to hola@belevels.com.
Take a look at the table of all the levels that you will find on the be club page, and discover its benefits. You should keep in mind that your earned be coins are always registered in our program even if you spend them later. You never start from scratch and always start from your total amount of be coins earned to go up to the next level.
For all these reasons, in our be club loyalty program,will not go down in level.
Is be club the same as subscribing to your newsletter?
They are different things:
- Be club: is the name of ourfidelazation program. By being part of our community, you can accumulate points, called be coins, and convert them into discounts to apply to your orders.
As you accumulate be coins, you will level up, unlocking great prizes and incredible experiences, as well as having access to events, launches and exclusive offers.
- Newsletter: it's oursnews bulletin. You can subscribe throughfooterof our website or accepting commercial communications by creating an account with us. Please note that by subscribing you will earn 200 be coins and stay up to date on product launches and exclusive offers.
¿Cómo puedo ganar los 500 be coins por recomendar a un amigo?
Inicia sesión en tu cuenta y accede a la página de be club. Copia tu enlace personalizado y compártelo por email o WhatsApp. Cuando tu amigo haga clic en el enlace, se abrirá nuestra web con un popup. Allí deberá ingresar su correo electrónico para recibir su código de descuento de 5€. Al realizar su primera compra, requisito de mínimo 30 euros, ya se aplicará el código automáticamente en la pantalla de pago. Cuando complete su compra, recibirás un correo notificándote que tu amigo ha realizado su primer pedido y automáticamente sumaremos 500 be coins (5€) a tu cuenta.
Tengo premios acumulados del programa anterior, ¿cómo los reclamo?
Si tienes premios acumulados del programa anterior, envía un correo a atencionalcliente@belevels.com solicitando tus regalos pendientes. Estaremos encantados de ayudarte.
¿Cómo puedo solicitar el gran premio Experiencia Smartbox del nivel VIB?
Al alcanzar el nivel VIB y superar los 2000€ de gasto en be levels, recibirás un correo con instrucciones para solicitar tu Experiencia Smartbox. Tendrás que iniciar sesión en tu cuenta de be club y verás la opción de solicitar una de las 3 experiencias multitemáticas disponibles que te ofrecemos. Rellena el formulario y recibe tu experiencia por email en 24-48 horas.
¿Cómo solicitar la consulta privada gratuita con vuestro equipo nutricional?
Dirígete a la página de consultas y pide tu cita.