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GENERAL TERMS AND CONDITIONS
Access to and use of this website are subject to these General Terms and Conditions of Use, which include the General Conditions of Sale in the online store www.belevels.com, as well as the Privacy and Data Protection Policy, presented by the commercial company BELEVELS S.L., Tax ID B88632369, with registered address at Tr.ª Costa Brava, 6, Fuencarral-El Pardo, 28034, Madrid, Spain, registered with the Commercial Registry of Madrid, Volume 40430, Page 147, Section 8, Sheet M718052.
1. GENERAL PROVISIONS
BELEVELS S.L., which we will refer to as be levels, is the owner of the website located at the domain name www.belevels.com.
Using the website and/or registering as a user implies acceptance of the terms and conditions described herein.
a) These General Terms and Conditions are valid for all business relationships between be levels and its customer, in the version in force at the time the contract is entered into.
b) Any different general terms and conditions proposed by the customer will be rejected.
c) For the purposes of Art. 1(a), both consumers and business owners shall be considered customers. A consumer is any individual for whom the purpose of the order is not attributable to an industrial, independent, or self-employed professional activity. A business owner, on the other hand, is an individual or legal entity, or a partnership with legal capacity, that places the order for industrial, independent, or self-employed professional purposes.
2. FORMATION OF THE CONTRACT
These Terms and Conditions of Use constitute the entire contract governing the conditions of purchase of the products made available to users by be levels on the website.
Access to the website or its use by the user, as well as the purchase of any product, necessarily and unreservedly implies knowledge and acceptance of these terms and conditions of use; the user is therefore advised to read them carefully each time they wish to purchase a product.
3. PURCHASE OF PRODUCTS
3.1. How to purchase a product
To place orders for products, the user must follow the purchasing procedure established on the website, as well as read and accept these Terms and Conditions of Use. be levels will then send the user an email confirming that the order has been accepted. The contract between the user and be levels will be finally formalized once be levels sends the user confirmation of the purchase. Only the products indicated in the order shall be subject to the contract.
3.2. Product availability
All orders are subject to product availability. In the event that, after the shipping confirmation has been sent, be levels is unable to supply the product requested for any reason, it will contact the user as soon as possible to inform them of this fact. In such a case, be levels may:
a) Offer the user, at no additional cost, a product with similar characteristics and specifications to the one originally requested, provided these meet the user's needs; and/or
b) Offer the user the option of cancelling the order requested, refunding the amount paid for it within 15 business days.
3.3. Refusal to process an order
be levels reserves the right to withdraw any product from the website at any time and to remove or modify any material or content on it, and shall not be liable to the user or any third party for withdrawing any product from the website, regardless of whether that product has been sold or not.
3.4. Money-back guarantee
Once the goods have been successfully received by the supplier within the 15-day period and all of the above conditions have been met, the customer will be refunded the full purchase price.
3.5. Delivery of products
Products will be delivered to the address provided by the user when placing the order, within an approximate period of one to seven business days from the time they leave be levels' warehouse, depending on the destination.
be levels assumes no liability when delivery of the product cannot be completed as a result of false, inaccurate, or incomplete information provided by the user, or when delivery cannot be carried out for reasons beyond the control of the shipping company assigned for this purpose, such as the user's absence or the product being held at customs.
be levels does not guarantee that order deliveries will take place at specific times. If the buyer indicates a specific delivery date or, within it, a preference for a particular time slot, this will be understood to be indicative only.
Delivery times are approximate, although be levels constantly strives to meet them. There is no pickup or delivery service on Saturdays, Sundays, and public holidays, a circumstance that will affect the calculation of delivery dates.
3.6. Shipping costs
Shipping costs include transport, insurance, and customs clearance at origin. If your order goes through customs, we are not responsible for any additional costs this may incur.
3.7. PRICE AND PAYMENT FOR PRODUCTS
The prices applicable to each product will be those published on the website on the date the user places the order.
a) Payment method
The user may make payment by Visa, Visa Electron, Mastercard, or American Express credit or debit card, or by bank transfer. To minimize the risk of unauthorized access, the user's credit card details will be encrypted.
b) Value Added Tax (VAT)
The applicable VAT rate will be the one legally in force at any given time, depending on the specific product involved.
c) Belevels SL undertakes not to permit any transaction that is illegal, or that is considered by the credit card brands or the acquiring bank to be capable of damaging their goodwill or negatively influencing them. The following activities are prohibited under the card brand programs: the sale or offering of a product or service that is not in full compliance with all laws applicable to the Buyer, Issuing Bank, Merchant, Cardholder, or cards. In addition, the following activities are also explicitly prohibited:
4. LIMITATION OF LIABILITY
a) The customer's right to compensation for damages caused by negligent use of Belevels SL products is excluded. The above limitation of liability also applies in favor of the supplier's legal representatives and executive assistants in the event that the customer brings claims against them.
b) Excluded from the limitation of liability set out in point 1 are claims for compensation for personal injury in the event of harm to life, physical integrity, and health, and claims for compensation for damages caused by the use of the products and losses resulting from the breach of essential contractual obligations. Essential contractual obligations are those whose fulfillment is necessary to achieve the purpose of the contract; for example, the supplier must deliver the item to the customer free of material and legal defects and transfer ownership of it to the customer. Also excluded from the limitation of liability is the right to compensation for damages caused by an intentional or grossly negligent breach of obligations by the supplier, its legal representatives, or executive assistants.
5. OWNERSHIP OF THE WEBSITE
The website is owned by Belevels SL. All rights to the content, images, and software available on this website belong to Belevels SL and are licensed and protected under Intellectual Property and Industrial Property laws and international treaties relating to Copyright.
Reproduction, transmission, or exploitation of the content of this website requires the express authorization of Belevels SL.
The publication, manipulation, distribution, or reproduction, in any medium, of any content on this website is prohibited, as is linking it to any business or company.
Belevels SL is not responsible for information contained on third-party websites linked to this website.
Under no circumstances shall Belevels SL be liable for any damages or losses of any kind arising out of or in connection with the use of the website.
Belevels SL may claim damages resulting from the user's breach of these Terms and Conditions or from unauthorized use of the Website's content.
Should any provision of these general terms and conditions be found invalid, this shall not affect the validity of the remaining provisions.
STATEMENT ON PAYMENT METHODS
Belevels SL undertakes not to permit any transaction that is illegal, or that is considered by the credit card brands or the acquiring bank to be capable of damaging their goodwill or negatively influencing them. The following activities are prohibited under the card brand programs: the sale or offering of a product or service that is not in full compliance with all laws applicable to the Buyer, Issuing Bank, Merchant, Cardholder, or cards.
In addition, the following activities are also explicitly prohibited:
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