Privacy Policy

1. IDENTITY OF THE DATA CONTROLLER

BELEVELS, S.L., with Tax ID Number B88632369, hereinafter the “Data Controller,” with registered office in Madrid (Madrid), at C/Tr.ª Costa Brava, 6, Fuencarral-El Pardo, 28034, and email address atencionalcliente@belevels.com,  is the Owner of this Website and the Data Controller of the User’s Personal Data and informs you that the information provided will be processed in accordance with the provisions of the EU General Data Protection Regulation 679/2016 and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights, informing you that:

2. PURPOSES AND LEGAL BASIS OF THE PROCESSING

Advice on dietary supplements and how to take them, taking into account the customer’s clinical context. The legal basis for the processing is the consent requested from you. 

Management, handling, organization, and planning of orders placed by customers. The legal basis for the processing is based on acceptance of the terms and conditions of purchase.

Sending you informational and/or promotional communications if you provide your contact information and consent.

3. RETENTION PERIODS

The data provided will be retained for the period required by law to fulfill our legal obligations or until the User requests the deletion of their data. Once the data subject has requested the deletion of their data, we will proceed to block and subsequently delete it from our files or return the media containing the provided information to the data subject, as applicable, without retaining any copies of said information.

4. DISCLOSURE OF DATA TO THIRD PARTIES

Your data will be used solely for the purposes indicated above and will not be transferred to third parties, except for disclosures to Public Administration Authorities, Agencies, or Offices that have been consented to by the User or a person authorized by him/her for the proper fulfillment of obligations arising from the services provided, or that are required or authorized by law.

The user agrees that all of their personal data will be fully transferred to Aplazame from the moment the user initiates the deferred payment service offered by Aplazame when selecting the payment method. This consent extends to third-party entities that may need to access the files for the proper fulfillment of the contract.

Registration and Login via Social Media (Google / Facebook)

Users may register or log in to the website through third-party services such as Google LLC or Meta Platforms, Inc.

In such cases, the DATA CONTROLLER may receive certain data from the user’s profile, such as name, email address, and/or user ID, depending on the privacy settings the user has established on those platforms.

This data will be used exclusively to facilitate access, account management, and the provision of the services offered on the website.

The legal basis for this processing is the user’s consent, granted when authorizing access through these services.

The user may revoke this access at any time through their account settings on the corresponding platform.

1. DUTY OF CONFIDENTIALITY

RESPTTO guarantees the confidentiality of the personal data held in its files and will adopt the regulatory measures necessary to prevent, to the extent possible, its alteration, loss, unauthorized processing, or unauthorized access. 

EXERCISE OF RIGHTS

The User has the right to access their personal data, correct inaccurate data, or request its deletion when the data is no longer necessary. In certain cases, data subjects may request the restriction of the processing of their data, in which case we will retain it solely for the purpose of asserting or defending legal claims. The User may exercise their rights by sending a written request, providing sufficient identification, to the email address atencionalcliente@belevels.com.&nbsp. They also have the right to withdraw their consent to the processing of their personal data at any time and to file any complaint they deem appropriate with the Supervisory Authority.

COOKIE POLICY

1. WHAT ARE COOKIES?

Cookies are small files installed on the USER’s device when visiting a website for the purpose of storing data that may be updated and retrieved by the party responsible for their installation. If the USER does not register or leave personal information on the site, the server will know that someone with that cookie returned to the website but will be unable to associate the browsing activity with a specific, identified USER.

2. WHAT TYPES OF COOKIES ARE THERE?

Cookies can be classified as session cookies or persistent cookies, depending on their expiration time. Session cookies expire when the user closes the browser, while persistent cookies remain for a longer period, during which the data continues to be stored on the device and can be accessed and processed.

They can also be distinguished based on the entity that manages the computer or domain from which the cookies are sent and the data obtained is processed. In this case, they are classified as:

First-party cookies: those sent to the User’s terminal device from a computer or domain managed by the Website Owner and from which the service requested by the User is provided.

Third-party cookies: those sent to the User’s terminal device from a device or domain not managed by the Website Owner, but by another entity that processes the data obtained through the cookies.

Cookies can also be classified based on their purpose, and thus we can distinguish between:

Technical Cookies: these allow the User to navigate through a website, platform, or application and to use the various options or services available there, such as controlling traffic and data communication, identifying the session, or completing the purchase process for an order.

Personalization Cookies: these allow the User to access

3. HOW TO DISABLE OR DELETE COOKIES?&

Users can change their cookie preferences at any time by clicking the “Preferences” button. This will allow them to revisit the cookie consent banner and change their preferences or withdraw their consent immediately.

Preferences


In addition, different browsers offer different methods for blocking and deleting cookies used by websites.

Users can configure their browser to prevent cookies from being installed or to receive an on-screen notification whenever a cookie attempts to be installed, allowing them to decide at any time whether to accept it or not. Likewise, the user may later decide to delete any cookies that have been installed by changing their browser settings or by manually deleting them through the browser. Please note that deleting cookies may result in a decrease in the quality or functionality of the website. To perform these operations, you must follow the instructions for the browser you use:

Google Chrome: http://bit.ly/2yxQv5L

Mozilla Firefox: ;https://mzl.la/2IiAiB6 

Safari: ;https://apple.co/2KhESEK

Internet Explorer: http://bit.ly/2K5